Privacy Policy

This information privacy policy (“Privacy Policy”) discloses how the website of Tomita Pharmaceutical Vietnam Co., Ltd. (hereinafter referred to as “We” or “us”) collects, stores and processes personal information or data of the users (“Information”) through the website http://vn.tomita-pharma.com.

We are committed to take appropriate measures to keep the Information you provide confidential and to protect it from unauthorized access. However, we do not guarantee to prevent all unauthorized access. In the event of unauthorized access beyond our control shall not be liable in any way for any claim, dispute or damage arising out of in connection with that unauthorized access.

You are advised to be aware of your rights when using our services offered on this Website.

We make the following commitments in accordance with the provisions of Vietnamese laws including the ways we use to keep your Information confidential:

1. Purpose and scope of Information collection 

  • To access and use some services at the Website, you may be required to register with us Information, including: Email, Full name, Contact phone number, address, name of company, username, password.
  • We also collect Information about the number of visits, including the number of pages you view, the number of links you click, and other information related to the connection to the Website and the information that the web browser you use every time you visit our Website, including: IP address, browser type, language used, time and addresses that browser accesses.

2. Scope of Information use

The purpose of using the Information provided by the is to:

  • Support customers to buy products
  • Troubleshooting
  • Provide you with the latest information on our Website, conduct customer surveys, promote activities related to the products and services of the Website.

3. Information storage time

The will be stored until there is a request of user to cancel or the user can log in and perform the cancellation by herself/himself.

Remaining in all cases, Information will be kept confidential on the Website’s server unless otherwise prescribed by applicable law.

4. Address of the unit that collects and manages Information

  • Company name: Tomita Pharmaceutical Vietnam Co., Ltd.
  • Head office: 9th Floor, Center Building, No.1 Nguyen Hu Tuong Street, Thanh Xuan Trung Ward, Thanh Xuan District, Hanoi
  • Phone: +84(0)24 35 721 980
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Business License No. 0109822720/KD-0423

5. Means and tools for users to access, correct, and/or delete their Information

Users can log in to their personal account on Website and use the function “Update account information” or can contact via email This email address is being protected from spambots. You need JavaScript enabled to view it. or directly request the Website administrator to adjust, and/or delete your Information according to the applicable law.

6. Commitment to protect Information

For us, the Privacy Policy of our visitors is extremely important. We will not share your Information with any other party except those parties directly related to the delivery that you have purchased at the Website.

In some special cases, the Website may be required to disclose Information, for example, when there are grounds to believe that the disclosure is necessary to prevent threats to life or health, or when we need to enforce our terms and conditions or for law enforcement purposes. Other than the special cases, we do not provide, share or spread Information unless we obtain the consent of the owners of such Information or at the request of competent state agencies. We are committed to complying with the Privacy Act and the National Privacy Principles.

Please note that under Law on Cyberinformation Security No. 86/2015/QH13,

In any case, the sharing and disclose of personal information to any third party may be made after getting the consent of the owners of such personal information.

“Article 17. Collection and use of personal information

  1. Organizations and individuals that process personal information shall:

a/ Collect personal information only after obtaining the consent of its owners regarding the scope and purpose of collection and use of such information;

b/ Use the collected personal information for purposes other than the initial one only after obtaining the consent of its owners;

c/ Refrain from providing, sharing or spreading to a third party personal information they have collected, accessed or controlled, unless they obtain the consent of the owners of such personal information or at the request of competent state agencies.”